Follow these simple steps to keep your lenses spotless and scratch-free:
Cleaning Steps:
1. Always wipe lenses gently from side to side.
2. Begin at the nasal (inner) side of the lens.
3. Wipe dirt and oils outward toward the temples.
� Pro Tips:
1. Never clean lenses dry. Use a small amount of moisture, lens cleaner or
water to avoid scratching from debris.
2. Wash your microfiber cloth every two weeks to prevent built-up dirt and oils
from smearing back onto your lenses.
Keeping your glasses clean not only improves your vision but also extends the life of your lenses!. For further inquiry call us 416-619-5716 to speak our professional staff. We have the best stocks of prescription eye glasses in Scarborough.
- info@lensnframesoptical.ca
- 1081 Midland Avenue, Scarborough, ON
- 416-619-5716
Frequently Asked Questions
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What’s the Best Way to Clean Your Glasses?
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Need a New Nose Pad?
No problem! Nose pads and other frames repairs and adjustment can be easily in our optical store by professional staff. You can book an appointment to visit our store. For further inquiry call us 416-619-5716 to speak our professional staff. We are the # 1 in eye glasses repairs in Scarborough.
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What Do the Acronyms on My Prescription Mean?
Understanding your prescription can feel overwhelming, but here’s a quick breakdown to help make sense of the terms.
1) Eyeglass Prescription Terms
a) OD (Oculus Dexter): Refers to the right eye
b) OS (Oculus Sinister): Refers to the left eye.
c) SPH (Sphere): Indicates the lens power needed to correct nearsightedness (-) or farsightedness (+).
d) CYL (Cylinder): Shows the lens power needed to correct astigmatism.
e) Axis: Works with CYL, showing the angle (0 to 180°) for astigmatism correction.
f) ADD: Extra magnifying power used for reading, bifocals, or progressive lenses, typically the same for both eyes (+0.75 to +3.00).
g) PD (Pupillary Distance): The distance between your pupils (in millimetres), ensuring the lenses are aligned properly for optimal vision.
h) Prism: Used to correct eye alignment issues; measured in prism diopters. Note: We do not currently offer glasses with prism correction, as they’re best filled directly by your eye doctor. For further inquiry call us 416-619-5716 to speak our professional staff. We have the best eye doctor and opticians in Scarborough. -
What Payment Methods Are Accepted?
We accept a variety of convenient payment options, including:
A. Credit & Debit Cards – Visa, MasterCard, American Express
B. Cash. For further inquiry call us 416-619-5716 to speak our professional staff. We have the best eye exam and state of the art equipment and professional staff in Scarborough. -
Does Lens N Frames Optical Offer Direct Billing?
Yes! We offer direct billing for most major vision insurance providers. so you can use your benefits right away and only pay the difference (if any). Find out your insurance provider in our list Direct Billing. We have the best professional staff to help you hassle free insurance claims in Scarborough.
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What Does Our Warranty Cover?
Our warranty covers any manufacturer defects in frames and lenses for one year from the date of delivery.
Please note:
This warranty does not cover damage resulting from everyday wear and tear, accidental breakage, sudden impact, or misuse. This includes, but is not limited to:
1. Scratched lenses
2. Loose hinges or missing screws
3. Broken or bent frames
4. Detached temple tips or nose pads
Cosmetic defects such as scratches, paint chips, or marks are only covered if reported within 14 days of delivery and found to be present right out of the box. After 14 days, these are considered normal wear and tear and are not eligible for warranty or return. For further inquiry call us 416-619-5716 to speak our professional staff. We are doing # 1 satisfied eye exam in Scarborough. -
How to Submit a Warranty Claim?
If you experience a manufacturing defect within 365 days of your delivery date, please contact us at our store number: 416-619-5716 to request a one-time replacement.
Once your claim is initiated, you’ll receive step-by-step instructions on how to prepare and return your defective eyeglasses or sunglasses. Our team will review your warranty request by assessing photos of the item. If approved, we’ll issue a free, one-time replacement for the defective product. For further inquiry call us 416-619-5716 to speak our professional staff. We are doing # 1 satisfied eye exam with latest equipment in Scarborough. -
Why do I realize a Double Charge?
Don’t worry your card is only charged once your order ships.
If you notice a pending charge on your account before shipment, it's just an authorization hold. This temporary hold allows us to verify your payment method. It will disappear once the transaction is finalized or canceled. For further inquiry call us 416-619-5716 to speak our professional staff. We are doing # 1 satisfied eye exam in Scarborough.
